OUR PRIVACY COMMITMENT
At Tinekoh Cooperative Credit Union Ltd (TINECCUL), we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how TINECCUL may collect, use, protect and manage information provided by visitors and users of our website and financial services.
All Services
Tinekoh Cooperative Credit Union Ltd (TINECCUL) is a cooperative financial institution affiliated with CamCCUL, providing member-focused financial services including savings, loans, agricultural finance, business support, housing projects, membership services, money transfers and payments, and financial advisory and business development.
This Privacy Policy applies to information collected through the TINECCUL website and related online interactions.
Depending on how you interact with our website and services, we may collect information such as:
Where necessary and through appropriate secure channels, information relating to your enquiries, membership or financial services may be collected and processed.
Important: We do not ask users to submit passwords, PINs, card numbers or other confidential banking credentials through ordinary website contact forms.
When you use our website, certain technical information may be automatically collected, such as:
TINECCUL may use information provided by you to:
We aim to collect and use personal information only for appropriate and legitimate purposes.
TINECCUL takes reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
Our approach includes appropriate administrative, technical and organizational safeguards designed to protect information throughout its lifecycle.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Users should therefore exercise appropriate caution when submitting information online.
TINECCUL does not intend to sell or rent your personal information to third parties.
Information may, where necessary and lawful, be shared with:
We seek to ensure that information shared for legitimate purposes is handled appropriately.
Our website may use cookies or similar technologies to improve functionality, understand website usage and enhance the user experience.
Cookies may help us understand how visitors interact with our website and enable certain website features.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
Our website may contain links to external websites, services or platforms.
TINECCUL is not responsible for the privacy practices, content or security of third-party websites. We encourage users to review the privacy policies of external websites before providing them with personal information.
Where appropriate, TINECCUL may use your contact information to respond to enquiries, provide service-related information or communicate important updates.
Where marketing communications are sent, users should be provided with an appropriate way to opt out where required by applicable law.
Subject to applicable laws and any lawful limitations, you may have rights relating to your personal information, including the right to:
To exercise a privacy right, contact us using the details provided below.
Subject to applicable laws and any lawful limitations, you may have rights relating to your personal information, including the right to:
To exercise a privacy right, contact us using the details provided below.
Our website and financial services are not intended to encourage children to provide personal information without appropriate authorization.
Where we become aware that personal information has been submitted by a child in circumstances where collection is not appropriate, we will take reasonable steps to address the situation.
For your protection, never share sensitive banking credentials through email, social media, ordinary website forms or with unauthorized individuals.
TINECCUL will not ask you to publicly disclose passwords, PINs or confidential account credentials.
If you receive a suspicious communication claiming to represent TINECCUL, please contact us directly using our official contact information.
TINECCUL may periodically update this Privacy Policy to reflect changes in our services, website practices, technology or applicable legal and regulatory requirements.
When changes are made, the updated policy will be published on this page together with the revised “Last Updated” date.
We encourage visitors to review this page periodically.
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact TINECCUL.
Head Office – Bamenda
Awa and Sons Street – Commercial Avenue B’da
Telephone: +237 655 039 546 / 654 748 226
Branch Office – Douala
Ancienne Route Bonaberi D’la
Telephone: +237 653 039 546 / 681 417 004
Email: info@tineccul.com
At TINECCUL, we understand that financial relationships are built on trust, confidentiality and responsibility.
We are committed to handling personal information responsibly while providing the financial services and support our members need.
Save • Borrow • Build • Grow
“Improving the lives of people we touch”
Head Office – Bamenda
Awa and Sons Street – Commercial Avenue B’da
Telephone: +237 655 039 546 / 654 748 226
Branch Office – Douala
Ancienne Route Bonaberi D’la
Telephone: +237 653 039 546 / 681 417 004
All right reserved @Tineccul 2026